Many hospitals identify their starting universe of Medicare bad debt using insurance codes within their patient accounting system. Hospital staff whittle down this population, applying additional transaction codes and write-offs. These processes rely on coding consistency and accuracy, two areas where patient accounting systems frequently fall short. Hospital processes often miss the improperly coded accounts altogether.
HRS defines the universe of Medicare bad debt using the detailed Medicare PS&R. HRS’s process reconciles 100% of every dollar and penny of deductible and coinsurance back to its ultimate disposition. HRS matches the PS&R against the patient accounting data, Medicaid paid claims listings, collections agency placements, recoveries and returns, and hospital bad debt logs, answering the question of where every possible bad debt account went.
HRS staff then present incremental bad debt logs to the hospital and their MAC, supporting them through sampling and settlement. Our commitment to finish the job is unmatched and is the hallmark of HRS within the industry.
Why trust your bad debts to anyone unwilling or unable to defend their work?
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